Do you take sustainability into account when choosing products?
We are committed to environmental and social welfare and take this into account when sourcing our products. None of our apparel is made using sweatshop labor and nearly all of the apparel we offer is manufactured using eco-friendly techniques. We are also continuing to add more products made with organic and/or post-consumer recycled fabrics - refer to individual item descriptions for further details. On top of all that we plant a tree for every product sold (see plantit2020.org for more information!) If you have questions about how individual products are sourced do not hesitate to reach out at firstname.lastname@example.org with your inquiries.
Do you have options for custom etched glass and apparel?
Yes! We offer custom etched glass and apparel. To get started just email email@example.com to give us an idea of what you are looking for.
What is your policy on returns and exchanges?
Items that arrived damaged are eligible for a replacement at no cost. Just send a picture of the damaged item to firstname.lastname@example.org and a replacement will be sent out ASAP.
We do not allow for returns at this time, but we do allow for exchanges within 15 days of receiving the product if it has not been used. All exchanges are made for store credit. To make an exchange please send your item along with a note bearing your name, and your E-Mail address. Once we receive your exchange, you will receive an e-mail with a coupon code for the amount of the exchanged item(s). Send items to Astral Dreams LTD PO Box 3760 Nederland, CO 80466.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Can you tell me about your shipping methods and processing time?
- Astral Dreams T-Shirts and Apparel - Shipping is free for all apparel! Shipping method varies based on the printing method for each item and buyer location:
- Screen Printed Items are typically shipped within 1-3 days using USPS Priority Mail.
- Sublimation Items are typically printed on demand and may require 5-10 days of processing time prior to shipment as indicated in the item's description
- Etched by Astral Dreams - Etched glass is hand-made to order. Most items ship within 5 days, but please allow up to 5-10 days for production during peak order times. Etched glass is shipped USPS Priority Mail.
- For all other questions regarding shipping, please contact email@example.com